Business Accounts

Consult IT, not the network

SimDeals.uk is a business mobile service run by Consult IT (Dynatech Group LTD). When you order, your mobile agreement is with Consult IT. We bill you, collect your Direct Debit and look after your account. EE, Vodafone or O2 provide the underlying network connection.

Who to contact

For orders, billing, adding users or anything else on your account, contact Consult IT on 01267 888024 or info@consultit.uk — not the network's own customer services.

Business customers only

We sell to limited companies, sole traders, partnerships and charities buying in the course of their business. SimDeals isn't intended for personal or household use.

What we ask at checkout

• Business or trading name and business type
• Companies House number (limited companies only)
• Your job title and the number of employees
• Date of birth of the director or account holder, for the credit check
• Business Direct Debit details, with confirmation you can authorise payments on the account

Adding users

Checkout orders one SIM at a time. For several lines, contact Consult IT for a team quote or ask us to add more later. Each new line starts its own minimum term at the current price.

Removing users

If someone leaves, the line can be cancelled. Cancelling before the end of its minimum term means early termination charges for the remaining monthly charges. You can also keep the number and move it to a new team member at no charge.

Pooled data for teams

If your team's data use varies a lot, a multi-line aggregated or sharer plan lets everyone draw on one allowance. See the multi-line plans page.

What's checked

The network runs a credit check before connecting your lines. For limited companies this covers the company and usually a director. For sole traders and partnerships it covers the account holder.

Why we need a date of birth

The director's or account holder's date of birth is needed to identify them correctly. They must be 18 or over. If the check isn't approved, we'll contact you before anything is connected or charged.

Who this applies to

Under Ofcom rules, businesses with 10 or fewer employees, including sole traders, keep important customer protections. We ask for your employee count at checkout so these are recorded on your order.

What you get

• A clear contract summary before you sign
• Our contractual 14-day cancellation period from the day after SIM delivery (not a claim that consumer distance-selling law applies to every business order)
• At least 30 days' notice of the £1.50 a month price rise each April
• Access to Alternative Dispute Resolution if a complaint can't be resolved